Before comparing the in-app Uber VS Lyft customer service options, let me first introduce myself. I have been an Uber and Lyft driver for over four years now. I have completed over 20700 trips for Uber and 8,200 trips for Lyft. My Uber rating is 4.90 and Lyft rating is 4.92 at present. I had to contact customer service of these ridesharing companies many times.
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