Up to 90% of office employees dream about remote work. The ability to work in a convenient place and with a convenient schedule, to spend more time for themselves and their families, to save on transportation and forget about the endless traffic jams – all this attracts people and makes them look for options “remotely”.
For an employer, having remote employees on staff also has a number of advantages. Reduced overhead costs, such as computers, communications and stationery. Reduced costs – most remote workers do not take official sick leave, do not ask for premiums and bonuses, and payment is usually taken for the work done, often regardless of the time spent on it.
It would seem to be an advantage for everyone. However, here comes into play the notorious human factor. Often, the employer has no idea whether his remote employee is currently working or not. A person can write in a chat room that he is working on a project, but actually sit in a cafe or work for another company on a higher priority task. As a result, deadlines are delayed and the company is in breach of its obligations to clients and partners.
Deception on the part of employees is sometimes particularly inventive. The case of one of our clients, who had five Indian employees working in the technical support department and received their salaries for the hours worked, is interesting. After receiving a number of complaints from clients, it turned out that instead of five people only one employee was actually present at the workplace. The deception was implemented using the following scheme. The employee from his computer connected to the computer of the second employee through the TeamViewer program, launched TeamViewer on it again and connected to the next computer in the same way.
Since the TeamViewer program was positioned as “productive” in the monitoring system, the system concluded that all employees were busy doing their jobs and doing their work for all the necessary time. However, in fact, there was only one specialist on site who imitated the work of the entire team.
How do I know if your remote employees work or not?
To deceive an employer who is far away and does not have direct tools to influence the work of employees is easy enough. In order to guarantee protection from such situations and to build a truly effective monitoring system for remote employees, special tools are needed that are designed to solve this problem.
One such tool – Monitask – is an employee monitoring system, which is considered useful for optimizing work processes, even by employees themselves! Let’s take a look at the main features of Monitask.
Tools for monitoring employee productivity in Monitask
Time and attendance
The function of working time accounting allows to solve such tasks as counting working hours, control of used programs, payroll.
How does it work?
Monitask counts online the time an employee has spent at work, as well as a list of all the programs and applications they use. For managers, the program generates a convenient report, in which you can see the performance of each employee and calculate the salary depending on the hours spent. This function completely excludes the possibility to “attribute” several extra working hours or receive money for the time the employee spent at lunch or traveling through entertainment sites instead of work.
The software package Monitask allows to analyze the productivity of employees depending on what sites and programs they use during the working day. The system sorts them into productive, non-productive and neutral, and allows you to show, for example, only those moments of the working day when the employee was working on a particular project or in a particular program. The manager can view this data at any time on a convenient schedule and analyze the performance of each employee depending on the applications, programs, sites and services used.
Automatic notifications and alerts
The latest update of the Monitask time tracking system allows you to configure automatic notifications to be displayed to your employee if, for example, he or she has been sitting on Facebook or has been doing nothing on your computer for a long time. Optionally, alerts about violations of work schedule can be sent to the post office manager. This feature has flexible settings and shows notifications if an employee, for example, reads news for 15 minutes within an hour, or on the contrary, is too busy with work and works for 3 hours without interruption. Everything depends on how the manager has configured the program.
The Monitask function allows you to detect violations of the work schedule in real-time. This can include such actions as launching certain programs, visiting certain sites, file headers, etc. Each detected violation can be immediately examined with the help of a video from the screen and keylogger. This feature allows you to react quickly to possible threats and prevent attempts to steal information from the company in time.
This function allows the employee to see his own productivity by clicking on the icon in the tray. It is especially useful for employees who have problems with self-organization. The Monitask self-control interface has been created to help unload the burden on the manager, depriving him or her of the need to constantly monitor the subordinates.
Monitask – an indispensable tool for monitoring the work of remote employees
Unlike vulnerable systems where the manager trusts the reports built, the Monitask functionality allows to carry out a full analysis of the efficiency of remote employees, optimize teamwork, compare report data with the real picture on the screen. Watch the full video overview of the program features: