If you are using hyperx cloud 2 mic and suddenly it stopped working then you are on the right website. Here in this article, we are going to share some easy troubleshooting steps to solve the HyperX cloud 2 mic not working issue. You don’t need to call customer care. You can easily fix this hyperx cloud 2 mic problem.
First of all keep in mind that, these types of problems are very common in Windows 10. So you don’t need to worry.
What is Hyperx Cloud 2?
Hyperx Cloud 2 is a popular gaming headphone that is designed for those users who are looking for an awesome gaming experience. It comes with a passive noise cancellation that is due to a memory foam cushion, and virtual 7.1 surround sound which is just awesome.
How to Solve Hyperx Cloud 2 Mic Not Working Issue
The first step is to make sure that all connections are perfect and cables are tightly plugged in. You can check tutorials on the official website.
Check these quick solutions first.
Enable audio devices
Also, make sure that audio devices are enabled. Go to audio settings, enable the speakers and mic. Make sure that they are not muted. If your Mic is muted or disabled, you have to enable it.
Disable 3rd party audio software
If you are using any 3rd party audio software then you have to disable it. Sometimes they create conflicts and your hyperx cloud 2 mic randomly stops working.
Also, try to use your hyperx cloud 2 mic with another computer. If it is working fine with another computer then follow these methods.
Check volume on your control box
If you are using the control box, then go to its settings and check the volume is high. Also, make sure that the mute switch on your control box is not enabled.
If you are still facing the issue, follow these methods.
Method 1: Check your sound settings
Step 1: Open the start menu and search for Sound.
Step 2: Now go to Sound Settings.
Step 3: Go to the Sound Control Panel.
Step 4: Now go to Recording Tab > right-click on any empty place and then select show disabled devices.
Step 5: Now right-click on headset microphone > select enable.
Step 6: Right-click it again > select Set as Default Device.
Now that the microphone should works. Check again and see if hyperx cloud 2 mic not working or not.
Method 2: Allow Apps to Use Microphone
Step 1: Open Start Menu and then search for Microphone Privacy Settings.
Step 2: Now turn on the option, “Allow Apps to Use Microphone”.
Step 3: Now check your hyperx cloud 2 mic.
Method 3: Update the headset driver
Many times due to old or incorrect drivers, you will face this issue. The only option is to update hyperx cloud 2 mic drivers. You can manually download hyperx cloud 2 mic drivers for Windows 10 or you can use 3rd party driver update tools to automatically update and fix driver issues on Windows 10.
You can use Driver Easy driver update software to automatically update and download free hyperx cloud 2 mic drivers for Windows.
Method 4: Try audio troubleshooting
Step 1: Right-click the Speaker icon on the bottom-right in the taskbar.
Step 2: Select Troubleshoot.
It will start detecting all audio problems. Wait for some time.
Step 3: Apply solutions given by the system troubleshooter.
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Contact HyperX Cloud 2 for the issue
If you are still facing the issue even after using the above steps, contact them and tell them about the issue.
The Bottom Line
Hyperx cloud 2 mic not working is a very common issue on Windows PC and Laptops. Most of the gamers are using this hyperx cloud 2 mic because it provides the best gaming experience. Comment below your questions and share this guide with other users.
